Frequently Asked Questions
When will I receive my listing photos?
Real Estate listing photos are guaranteed next day deliver, often sent the next morning before 12:00 pm. You will receive an email with a link to view, pay for, and download your images. If you have video files they will be sent separately. Turn around time may vary for video projects, depending on the complexity and size of property. Typically video is sent within 48-72 hours.
How and when do I pay for my listing photos?
Listing photos are paid for at download. You will receive an email link to access and view your photos which will be shown with a very faint watermark. Once payment is completed your photos will be directly emailed to you to download, with no watermark.
How do I add drone photos or twilights to my listing package?
When you go to book your appointment on our website, after you've chosen the date and time, you will be prompted to fill out your information and the property address. Below that you will see a section of "add-ons" where you can select any additional marketing pieces to add to your listing photos.